Privacy Policy
Last updated: April 22, 2026
This Privacy Policy describes how Synctric (“we”, “us”, or “our”) collects, uses, and shares information when you use Routedly, our website, and related services (the “Services”).
1. What we collect
Account information (name, email), API request metadata (timestamp, model, token counts), and billing information.
2. What we don't collect
We do not store the content of your prompts or completions by default. Optional logging is opt-in per project.
3. How we use data
To operate the service, bill usage, prevent abuse, and improve reliability. We never train models on your data.
4. Sharing
Requests are forwarded to the upstream model provider you select. Their privacy policies apply to processing.
5. Security
Traffic to the API is encrypted in transit with TLS. Access to production data is limited to the staff who operate the platform. We hold no third-party security certification and do not claim one.
6. Your rights
You may export, correct or delete your data at any time. Contact [email protected] for requests.
7. Cookies
Your session is held in your browser’s local storage, not in a cookie. The only cookie we set remembers whether the dashboard sidebar is open. We run no analytics or advertising cookies.
8. Children
The service is not directed at children under 16.
9. Updates
We will notify you of material changes by email or in-app notice.